Example

You can set the weight using the tablet without any weight plates, and monitor exercise speed, strength, and calories in real time. A digital cable machine equipped with various exercise modes and a Safety mode for user safety.

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Policy

Product order information

  • motyV Sale Price: 4,950,000 KRW (VAT Included)
  • Package (motyV, Tablet, Stand) Sale Price (Maximum Order Price): 5,450,000 KRW (VAT Included)
  • Expected Delivery After Payment: Approximately One Month

Order Cancellation/Refund Policy

Order Cancellation

  • Before shipment: Cancellation is possible at any time.
  • After shipment: Cancellation is possible before delivery completion (shipping costs borne by the customer).

Reasons for Refund/Return

  • Change of mind: If the product differs from the advertised description or agreement.
  • Product defect: If the product has a defect.

Limitations on Refund/Return

  • After 7 days of receipt: Returns are not accepted if more than 7 days have passed since receipt.
  • Opened packaging: If the product's packaging is opened or damaged due to the customer's responsibility.
  • Reduced value: If the product's value is significantly reduced due to use or wear.
  • Value decrease over time: If the product’s value has significantly decreased over time, making exchange or resale difficult.
  • Opened packaging for replicable products: If the packaging for a replicable product is opened.

Refund/Return Procedure

  1. Request a refund/return through the website.
  2. Return all items in their original condition, including products, components, gifts, and boxes.
  3. Refund processing begins within 3 business days after the product is received.
  4. Refund processing time based on payment method: Card payment: Up to 14 business days, including card processing time; Account transfer: Up to 10 business days, including bank processing time.
  5. Public holidays and weekends may be excluded from the processing time.

Refund Method

  • Refunded via the same payment method used for the purchase.
  • Card payment: Refunded within 3-5 days after cancellation (varies by card processor).
  • Account transfer: Refunded to the customer’s account within 3-5 days.

Shipping Fee (for Returns)

  • Customer responsibility: In case of returns due to a simple change of mind.
  • Seller responsibility: In case of product defect or wrong delivery.

Other

  • Points and benefits awarded at the time of purchase will be reclaimed in case of a refund.
  • Partial returns of set products are not allowed; the entire set must be returned.
  • This policy operates according to relevant laws and may be revised if regulations change.